Privacy Policy
Updated: October 21, 2025
At Precision Solutions LLC (“Precision” or “we” or “our”), accessible from https://www.precisionbackground.com/ and https://secure.precisionbackground.com/, one of our main priorities is the privacy of our end users (“you” or “user”) and visitors.
This Privacy Policy (“Policy”) document contains types of information that is collected and recorded by Precision Solutions LLC and how we use it in connection with Precisions’ products and services (the “Services“).
If you have additional questions or require more information about our Privacy Policy, contact us at [email protected] or at:
Precision Solutions LLC
Attn: Privacy Questions
37 Irving Ave
Englewood Cliffs, NJ 07632
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Precision Solutions LLC. This policy is not applicable to any information collected offline or via channels other than Precisions websites.
Please note that your use of these Sites constitutes your acceptance of and consent to this Policy. When you sign up to use the Services, you also consent to receive electronic notices and disclosures, as set forth in Section 5 below.
Precision Solutions reserves the right to change this Policy at any time. Please check this page periodically for changes. Your continued use of the Services following the posting of changes to this Policy will mean you accept those changes.
This Policy seeks to answer questions you may have about the Services and Precisions’ information practices. Please contact us if you have other questions.
Information Provided Directly To Us
We may collect information that you provide directly through our Services. For example, this may include your name, email address, and other contact details when you access Precision’s content such as whitepapers, videos, webinars, or other materials, or when you request additional information about Precision or our Services. We also collect information you provide through forms on the Services, including when you submit questions or comments.A. Customers
If you want to use the Services to screen applicants (“Customers”), Precision may collect the following information (collectively, the “Customer Information”), including, but not limited to:
If you are an applicant who will be the subject of a screening or background check (“Applicants”), Precision may collect the following information (collectively, the “Background Check Information”), including, but not limited to:
Automatically Collected Information
When you access or use the Services, certain technical and usage information may be collected automatically and may be associated with your user account. This technical and usage information (“Technical Information”) may include, without limitation, data regarding the dates and times you access the Services, the frequency and duration of your use, and server log data such as your computer’s Internet Protocol (IP) address, browser type, device type, operating system and version, and the referring webpage from which you accessed the Services.
Technical Information also includes “cookies,” which are small text files containing a string of alphanumeric characters that are downloaded to your web browser or device when you visit or interact with a website. Similar to many online services, we may utilize both session cookies and persistent cookies in connection with your access to and use of the Services.
Third-party web analytics service providers we engage, such as Google Analytics, may utilize cookies to provide analytics and related services in connection with the Services. A session cookie is temporary and is deleted once you close your browser. A persistent cookie remains on your device after your browser is closed and may be used during subsequent visits to the Services. Persistent cookies can be deleted or disabled. You should review your web browser’s documentation for instructions on how to modify your cookie settings. For additional information, please refer to Section 7 below.
Precision uses the information it maintains about you (including information you provide, Customer Information, Background Check Information, and Technical Information):
Precision uses the contact information you provide when accessing Precision content available through the Services (such as whitepapers) or when requesting additional information about Precision or its Services, for the purpose of delivering such content and information. Precision Solutions may also use this information to provide you with details about products and services offered by Precision or by our business partners that we believe may be of interest to you. Precision does not use Background Check Information for these purposes. If you prefer not to receive such communications, please refer to Section 7 below.
Precision uses Background Check Information as reasonably necessary to:
We may use Customer Information to:
We may use Customer Information and Technical Information to:
Precision may also use Technical Information to analyze your use of the Services to help us improve the Services and develop and improve other products and services.
We may share the information we collect from and maintain about you as follows:
Note that Precision will not provide your personally identifiable information to third parties for their own marketing purposes without your consent.
Applicants are encouraged to promptly update their contact information if it changes or is inaccurate. Applicants may review, access, and update certain account information, including email address, phone number, and mailing address, through the applicant portal available on the Services. Requests to update other information, such as Social Security Information, may require verification before the requested change is accepted. Applicants may also request the deletion of certain information maintained by Precision by contacting us as set forth at the end of this Policy. Applicants may dispute the accuracy of background check reports by completing the following dispute form and submitting it, along with any required documentation, to the address provided on the form.
Once a Customer, such as an employer, has received a background check report, Precision does not control the Customer’s retention or use of that information. However, Customers are expected to comply with all applicable data protection, privacy, and confidentiality obligations in connection with such information.
It is Precision’s policy to retain personally identifiable information only for as long as reasonably necessary to provide the Services or as otherwise required to comply with applicable legal obligations. For example, Precision may retain information, including information from closed accounts, to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with investigations involving any user, enforce our Terms of Use, or for any other purposes permitted by law, as determined at Precision’s sole discretion. All retained information will continue to be protected in accordance with applicable data protection and privacy laws.
Yes. The Services are offered through Precisions’ website and mobile site. To access the Services, you must create an online account and satisfy the following requirements: (1) have access to a computer or other device capable of connecting to the Internet; (2) maintain an active email account; and (3) consent to Precision’s use of its websites and electronic communications to provide any written information that may be required in connection with the Services, your account, and any background checks or reports.
Your Consent to Electronic Disclosures
By creating an account and/or authorizing a background check, you acknowledge and agree:
Scope of Communications to Be Provided in Electronic Form
By consenting to receive electronic communications and transactions, you agree that Precision may provide all notices, disclosures, and other communications to you in electronic form. This includes, without limitation, all legal and regulatory notices, communications related to your account or use of the Services, requests for background checks, and any products or services that Precision has agreed to provide you (each, a “Communication”).
Method of Providing Communications to You in Electronic Form
All Communications provided to you in electronic form may be delivered through one or more of the following methods: (1) via email, telephone, or text message; (2) by making the Communication available online through your account portal; or (3) by requesting that you download a PDF file containing the Communication.
How to Withdraw Consent
You may withdraw your consent to receive Communications in electronic form at any time. To receive Communications in paper form, please contact us at the following address: 6841 Virginia Parkway, McKinney, TX 75071. Your request should specify the information you wish to receive in paper form and indicate that you are requesting copies of the applicable disclosures, notices, or other Communications. Please include your full name and mailing address. Your request will apply only to the specific items you designate. Precision will not impose any fee for processing your withdrawal of consent. Any withdrawal of consent will become effective only after Precision has had a reasonable period of time to process your request.
How to Update Your Records
You are responsible for providing Precision with true, accurate, and complete email, contact, and other information related to your account, and for promptly maintaining and updating any changes to such information. You may update your information, including your email address, through your account portal or by contacting us via email at [email protected]. If you provide an incorrect email address or fail to update or correct your email address, any electronic Communication sent to the email address on record will be deemed delivered and received by you.
Required Equipment
To access and use the Services and to view or retain a copy of this Policy or certain Communications, you must have a computer or device equipped with: (1) a web browser supporting at least 128-bit encryption; (2) a current version of software capable of opening and displaying PDF files (e.g., Adobe Acrobat); and (3) either a printer or other electronic storage device.
Retaining Copies of the Communications
To retain a copy of any Communication provided to you electronically, you may: (1) download an electronic copy to your computer or other storage device (e.g., disk or USB storage device); (2) request a copy via email; or (3) print copies using a printer connected to your computer. No fee will be charged for obtaining a copy by download or email.
No. This Policy does not apply to third-party websites or services that may be linked from the Services. Any information you provide to, or that is collected by, such third parties is governed by their respective privacy policies and terms of use. We encourage you to review the privacy policies and terms of any third-party websites or services before interacting with them.
Precision implements administrative, technical, and physical safeguards designed to protect the security of information maintained about you. These measures may include encryption, password protection, and other security controls to help prevent unauthorized access, disclosure, or use of your information. However, no security measures are completely effective, and Precision cannot guarantee that your information will not be accessed, disclosed, or used by unauthorized parties. You are responsible for protecting your account credentials and devices, including by signing off after using shared computers, selecting strong passwords that are not easily guessed, keeping your login information confidential, and avoiding the reuse of passwords from other accounts. Precision is not responsible for unauthorized use of your information, lost or compromised passwords, or any activity on your account resulting from unauthorized access. TO THE FULLEST EXTENT PERMITTED BY LAW, PRECISION DISCLAIMS ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SECURITY OR ABSOLUTE PROTECTION OF YOUR INFORMATION OR TECHNICAL INFORMATION.
Precision stores and processes information on servers located in the United States. Precision may also engage partners or affiliates located outside the United States for storage or processing of information. By using the Services, you consent to the transfer of your information to countries outside your own, including countries whose data protection laws may differ from those of your country.
You must be at least eighteen (18) years of age to use the Services. If you are a parent or guardian and believe that your child under the age of thirteen (13) has provided personally identifiable information through the Services, please contact us using the information provided below. If Precision becomes aware that an individual under thirteen (13) has provided personally identifiable information, we will take steps to delete the account and such information in accordance with applicable law.
If you have questions, concerns, or complaints regarding this Policy or Precision’s handling of your personal information, or if you wish to access or update personal information that is not available through the applicant portal, please contact us at [email protected] or at:
Precision Solutions LLC
Attn: Privacy Questions
37 Irving Avenue
Englewood Cliffs, NJ 07632
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal information:
If you wish to exercise any of these rights, please contact us using the information provided below. Precision will respond to your request within thirty (30) days of receipt, in accordance with applicable law.
Precision does not share your personal information with third parties for direct marketing purposes without your consent. We do not share personally identifiable information (PII) with any company located outside the United States. All domestic background checks are conducted by Precision, through our offices in Florida and Texas, and are supported solely by U.S.-based suppliers.
Additional Information for Canadian Users
This Policy applies to customers, users, and applicants located in both Canada and the United States. To the extent that any provision of this Policy is inconsistent with applicable Canadian laws, Precision will comply with the relevant Canadian legal requirements for customers, users, and applicants in Canada.
For example, Precision will only send commercial electronic messages to individuals located in Canada with their explicit, opt-in consent, unless otherwise permitted under applicable Canadian legislation.
Applicants located in Canada should be aware that the Services may involve the collection of sensitive personal information, including, without limitation, consumer reports, criminal records, driving records, and education and employment records, from third parties such as consumer reporting agencies, police services, and government agencies (e.g., provincial transportation ministries). All such information will be collected and processed in accordance with applicable Canadian privacy laws.
Precision may share Applicants’ personal information with third-party service providers located in Canada for the purpose of completing or facilitating background checks as described in this Policy.
As noted in Section 9 above, personal information collected in connection with the Services may also be transferred outside of Canada. Consequently, such information may be accessible to law enforcement or national security authorities in the jurisdiction(s) where it is stored or processed.
Canadian customers, users, and applicants will be notified of any material changes to this Policy that would result in the use or disclosure of their personal information by Precision in a manner not contemplated by this Policy or not reasonably expected by the individual.
GDPR Data Subject Rights
Precision is committed to ensuring that all users are aware of their data protection rights under the General Data Protection Regulation (GDPR). Users are entitled to the following rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected] or at:
Precision Solutions LLC
Attn: Privacy Questions
37 Irving Avenue
Englewood Cliffs, NJ 07632
Precision, as a Consumer Reporting Agency regulated by the Fair Credit Reporting Act (FCRA) in the United States, is subject to extensive regulation regarding the collection, management, and retention of personal information. Accordingly, Precision is well-positioned to comply with GDPR requirements, including responding to data subject rights requests.
In particular:
Certain information may be exempt from such requests where continued processing is necessary to pursue Precision’s legitimate interests or to comply with legal obligations. Precision may request information necessary to confirm your identity before responding to a rights request.
To exercise any GDPR rights, you may refer to Sections 4, 5, and 7 of this Policy, or contact us as described in the “How Can I Contact You With More Questions?” section above. In addition, you have the right to lodge a complaint with the relevant supervisory authority; however, we encourage you to contact Precision first so that we may attempt to resolve your concern.
As noted above, Precision uses servers located in the United States and may engage partners or affiliates outside the U.S. to store or process your information. By providing your information to Precision, you acknowledge and consent to any such transfer, storage, or processing. Precision will implement appropriate measures to ensure that any non-EU third-party processors adequately protect your information in accordance with this Privacy Policy and applicable law.
Children’s Information
Protecting children’s privacy online is a priority for Precision. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activities.
Precision does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you believe that your child has provided such information through the Services, please contact us immediately. Precision will take prompt and reasonable steps to remove such information from our records in accordance with applicable law.