Terms of Service (Terms and Conditions)

This Agreement ("Agreement") is between Turning Point Data Inc., doing business as Precisionbackground.com ("Precision Solutions LLC"), and the undersigned User. It governs the purchase and use of Consumer Reports and Investigative Consumer Reports under the federal Fair Credit Reporting Act ("FCRA").

1. Responsibility for Costs

The user agrees to pay for all searches, regardless of whether results are found.

2. Refund Policy

No refunds will be issued for incorrect search details or duplicate purchases. Reports will not be rerun for free.

3. Criminal Record Requirements

Only records with a complete date of birth match will be returned.

4. Understanding Database Limitations

User confirms review and understanding of database descriptions on the Precision Solutions LLC website.

5. Service Commitments

Precision Solutions LLC agrees to:

  • Comply with relevant laws, including FCRA.

  • Take reasonable steps to ensure report accuracy.

  • Disclose information to consumers upon request.

  • Reinvestigate disputed information at no cost and take corrective actions as needed.

6. User Obligations

User agrees to:

  • Follow all applicable laws (FCRA, federal, and state).

  • Keep all reports confidential unless disclosure is legally required.

  • Obtain written consent when ordering reports for others unless authorized.

7. Certification Requirements

User certifies:

  • Each report request is for a permissible FCRA purpose.

  • Adverse action notices will be provided to consumers when required.

8. Miscellaneous

  • Precision Solutions LLC may terminate service access at any time.

  • The parties are independent contractors.

  • This agreement governs all issued reports.

9. Instant Database Conditions

  • Instant services are provided "as is" with no warranties.

  • Use is at the user's risk; errors or omissions are not Precision Solutions LLC's liability.

10. State-Specific Requirements

  • In some states, employers must verify court records before taking adverse action.

11. Price and Service Changes

  • Prices and services may change without notice.

12. Indemnification

Customer agrees to indemnify and defend Precision Solutions LLC against claims arising from user actions or negligence, except when caused by Precision Solutions LLC’s negligence or intentional acts.

13. Survival of Provisions

Provisions about warranty, use of information, payment, terms, and indemnity survive agreement termination.

14. Information Accuracy Acknowledgment

User acknowledges information may be incomplete or inaccurate, as it's based solely on public records.

15. FCRA Review

User confirms reviewing the FCRA Overview for employment use.

16. FCRA Notice Acknowledgment

User acknowledges receiving required FCRA notices.

17. Third-Party Responsibilities

User agrees to provide required FCRA notices to any third parties receiving reports.

18. Legal Advice Disclaimer

Precision Solutions LLC does not provide legal advice and is not liable for resulting legal actions.

19. Legitimate Use Requirement

User will only use the service for legitimate commercial purposes.

20. Liability Limitation

Liability is limited to the actual cost of searches conducted.

21. Jurisdiction

All legal matters will be handled in Essex County, Massachusetts.

22. Data Retention Period

Precision Solutions LLC retains search data for five years from the search date.

23–24. Additional FCRA Certifications

Includes additional user certifications for employment-related checks and California-specific legal compliance.

25. Severability

If any part of this agreement is deemed unenforceable, the rest remains effective.

26. Termination for Non-Compliance

Non-compliance results in immediate termination of service access.

27. Binding Agreement

Submitting a search certifies full agreement and understanding of these Terms and Conditions.